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FAQ’s
Where are you located?
Laguna Hills, California, USA
Do you ship internationally?
We currently do not ship internationally. As we ramp up, international shipments may be included.
Can you combine multiple orders into one package?
We do have the ability to combine multiple orders into one package. This generally depends on size and quantity. Please be sure to make a note when ordering items.
Is local pickup available?
Yes! Local pickup is available for those individuals in close proximity to Laguna Hills. Please be sure to select local pickup when ordering items.
What if the ship to address provided is incorrect?
Please double check ship to address when completing your order! If an error has occurred, please reach out to me immediately. Orders are shipped as soon as possible. If the order has already shipped, you will be responsible for incorrect delivery. In addition, you will be responsible for re-shipment along with original and any additional shipping costs.
What is your cancellation policy?
If you do cancel your order, please do so as soon as possible. If the order has already shipped, you will be responsible for original shipping costs along with return shipping costs.
What is your refund policy?
I strive to make you happy!
Please be sure to read the descriptions provided for each piece. All measurements are approximate (within .5 inches and 1 fluid oz). In addition, the colors may appear different based on shade, sunlight, or location.
You may return an item within 7 days of the delivery date. Be sure to inspect for damage upon arrival. You may be responsible for return shipment based on the circumstances. The item must be received in its original condition.
Is my piece food safe?
Unless specifically stated, all items are food safe.
Is my piece microwave and dishwasher safe?
Most items are microwave and dishwasher safe. If your item contains gold luster, DO NOT use the microwave or dishwasher.
Though most items are microwave and dishwasher safe, limiting the use of the microwave and dishwasher is recommended. This will prolong the life of your piece.